Fixing an Exchange Active Sync problem with the Audiovox XV6700
I usually don’t “do” Exchange, but a friend of mine found a solution for an odd problem he was having with his Audiovox XV6700 mobile phone. It would sync to the Exchange Server once in the morning, but for the rest of the day it would not sync again.
He found this solution and, since we’ll probably need to do it again whenever Exchange is upgraded, I’m documenting it here.
The problem was caused by an interaction between the Exchange Server and the anti-virus system. The solution was to set the following registry key to the value 1:
HKLM\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ VirusScan\ProactiveScanning
…and then restart the MSExchangeIS service.
I have no idea why turning on ProactiveScanning would fix the problem, but it does.
Found on: TreoCentral.com
