Nov 04 2008
∞
How to get iChat video chat working behind a SonicWALL firewall
We couldn’t get iChat’s video chat feature to work behind our SonicWALL PRO 3060 firewall. Whenever someone tried to connect, iChat would say it “did not receive a response.”
The solution was to enable the SonicWALL’s “consistent NAT” feature. To do this:
- Log in to the SonicWALL administrative web page.
- From the menu at the left side of the page, choose VoIP (which stands for voice-over-IP).
- In VoIP > Settings check the box that says “Enable consistent NAT.”
- Click Apply.
That was all we needed to do to enable a user on a Verizon 3G card to video conference with a user on our internal LAN.
